Privacy policy

Privacy Policy

Last updated:  July 23, 2022

This Privacy Policy describes how eadwardro.com (hereafter referred to as “our store” or “our site” or "store/site) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at eadwardro@gmail.com.

Your Information

When you visit Our Store, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

When browsing the Site, we may collect your version of web browser, IP address, time zone, cookie information, and how you interact with the Site to better help us improve our site experience for our customers. 

When ordering from our Site we collect information to provide products or services to you to fulfill our contract, to process your payment information, to arrange for shipping, and to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and also when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

When purchasing something from our site/store, as a part of the buying and selling process, we collect personal information that you provide to us such as your name, address, email, etc. Device information is only collected to load the Site accurately for you and to perform analytics on Site usage to optimize the Site.

Our site/store is hosted on Shopify Inc., which means your data is stored through Shopify’s data storage, database and the general Shopify application- all which are stored on a secure server behind a firewall.

 

Age of Consent

By using the site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the above email address to request deletion.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and to fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our rights.
  • We may use your personal information with our marketing or analytics platforms to better serve our customers.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We may collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.


    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

     

    Automatic decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

    We may engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

    Services that include elements of automated decision-making include:

    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

       

      Your rights

       

      CCPA

      If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

      If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the email address above.

       

      Cookies

      A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better.

      Cookies that are used are secure session id, secure checkout location, customer account information, Shopify storing information about your session on our Site – referral, landing page, customer privacy settings.

      Here is Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies 

      The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Most of the cookies we use are persistent and will expire between 30 minutes.

      Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

      Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

      Changes To This Privacy Policy

      We reserve the right to update or change this Privacy Policy in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      Questions and Contact

      As noted above, if you have questions or request on your personal information that was collected, please contact us by e-mail using the details provided under “Contact” above.